One platform. Four specialist hubs.
A single live view of provider-maintained placement availability
MyPlacementHub provides digital infrastructure for placement searching and structured enquiries, so commissioning teams can identify current provision without repeated calls and email chains. It does not make placement decisions.
Provider maintained
Providers update and confirm their own availability.
Council searchable
Commissioning teams can search participating providers through one consistent interface.
Decision independent
Placement decisions always remain with the responsible local authority.
Pilot recruitment open — permanently free for local authorities.
The problem
The placement-search problem
Placement searches often rely on phone calls, emails and outdated spreadsheets, making it difficult to identify suitable provision quickly.
No single source of current availability
Repeated phone calls to providers
Multiple email enquiries
Out-of-date placement lists
Time lost during urgent searches
Process
How MyPlacementHub works
A single safeguarding-led workflow, from search through to the local authority's own placement decision.
- 1
Search availability
Filter by location, age range, needs and provider registration status.
- 2
Select provider
Compare standardised provider profiles and current availability.
- 3
Send structured enquiry
Enquiries are standardised and sent without child-identifiable information.
- 4
Provider responds
Verified participating providers reply directly through the platform.
- 5
Local authority progresses
The local authority reviews responses and progresses the placement.
Two-sided platform
Built for both sides of the placement search
For local authorities
Search current provider-maintained availability, compare standardised provider information and send structured initial enquiries through one workflow.
For Local AuthoritiesFor verified participating providers
Maintain service information and availability once, receive structured enquiries and make appropriate vacancies visible to participating commissioning teams.
For ProvidersPlatform structure
One platform. Four specialist hubs.
Built on one shared infrastructure so councils and providers work in a single, consistent system across children's, young people's and adult services.
Pilot recruitment open
Coming soon
Young People’s Placement Hub
Live availability for supported accommodation, transition pathways and services supporting young people and care leavers.
Learn moreAdult Placement Hub
Live availability across supported living, residential care, nursing care and specialist adult provision.
Learn moreEmergency Placement Hub
A cross-platform view of placements marked by providers as available for urgent, same-day or out-of-hours enquiries.
Learn moreUrgent availability across all specialist hubs
See vacancies that providers have marked as available for urgent, same-day or out-of-hours enquiries across Children's, Young People's and Adult services. Providers maintain only one vacancy record.
Product demonstration
Live availability, with clear confirmation status
Every listing follows the same standardised structure, and every vacancy shows when the provider last confirmed it.
Interface previews using demonstration data
Example provider profile
Example Care Services Ltd
Greater Manchester, North West England
- Regulatory rating
- Good
- Placement types
- Children's home, solo placement
- Age range
- 8 – 17 years
- Needs supported
- EBD, trauma-informed, mild LD
2 placements available
Last confirmed: Today, 07:42
Provider confirmed — recently confirmedAvailability moves through recently confirmed, confirmation due and needs reconfirmation as time passes.
Verification and declared availability are different things
Provider identity and registration
Platform verification process. Provider organisations complete verification before publishing availability, and regulatory registration information is checked against the relevant regulator where applicable.
Vacancy availability
Provider maintained and provider declared. Availability information is maintained and confirmed directly by the provider, with a visible confirmation timestamp.
- Standardised service summary and needs supported
- Regulatory status and published rating, shown without commercial influence
- Placement types, age range and areas covered
- Current declared availability with confirmation timestamp
- Referral contact details for verified councils
Filter by area, age, placement type and needs, then see which verified participating providers currently have availability.
Before and after
From fragmented searching to one structured workflow
Traditional placement searching
- Provider spreadsheets
- Repeated telephone calls
- Multiple email chains
- Different provider information formats
- Unclear availability dates
- Fragmented enquiry records
MyPlacementHub
- Provider-maintained availability
- Searchable current vacancies
- Structured enquiries
- Standardised provider profiles
- Clear availability confirmation timestamps
- Traceable enquiry history
MyPlacementHub supports the placement search and enquiry process. It does not guarantee that a suitable placement will be found, and it does not make, recommend or influence placement decisions.
Trust and governance
Governance, safeguarding and accountability
Neutral digital infrastructure, designed around UK GDPR and data protection principles, with safeguarding considered from the outset.
Data protection by design
Designed around UK GDPR and data protection principles, with only the information needed to make an enquiry collected.
Safeguarding-first enquiries
No child-identifiable information is required at enquiry stage.
Full audit trails
Every enquiry and response is time-stamped and traceable.
Role-based access
Councils, providers and administrators see only what their role allows.
Security by design
The platform is designed with appropriate technical and organisational controls, role-based access and secure data handling principles.
Transparent regulatory status
Regulatory registration and published ratings are shown without commercial influence, and without implying endorsement by any regulator.
Independent by design
MyPlacementHub does not:
Placement responsibility remains with the relevant local authority.
Operational reporting
Operational reporting demonstration
An illustration of the operational view participating local authorities will be able to use as pilot activity develops.
Illustrative dashboard — demonstration data
Platform activity
Operational view available to pilot local authorities
ILLUSTRATIVE DEMONSTRATION DATA — NOT CURRENT PLATFORM PERFORMANCE
128
Participating providers
Across 6 English regions
214
Live available placements
Maintained by providers
12
Participating local authorities
Pilot cohort
1,486
Structured enquiries
Last 90 days
94%
Provider response rate
Within 24 hours
3h 12m
Average response time
Across all urgencies
Structured enquiries per week
Rolling 12 weeks
Figures shown are illustrative demonstration data used to show how the operational dashboard works. They are not evidence of current platform performance. As pilot activity develops, participating local authorities will be able to view operational measures including provider participation, current availability, enquiry volumes and response times.
Pilot recruitment open
Help shape the pilot
We are inviting local authorities and registered care providers to help shape provider-maintained placement availability. The platform is permanently free for local authorities \u2014 provider subscriptions fund it.
- Help shape future platform development
- Influence new functionality
- Receive early access to new hubs and modules
- Work directly with the development team
- Support a more efficient, transparent placement search process
Questions
Frequently asked questions
Practical answers for commissioning leads, brokerage teams and verified participating providers.